TomTom Customer support
natives: ENGLISH!
Our client is one of the worlds fastest growing, most successful and most innovative consumer electronics companies. A leader in personal navigation products, known and recognized for their usefulness, innovation, ease-of-use, state-of-the-art technology and quality excellence. TomTom's products are available from leading retailers across Europe and from a variety of web shops. The office is conveniently located in the heart of Amsterdam.
The atmosphere can be typified as ever changing, positive and hard working. The Customer Support department has a current headcount of more than 400 FTE, supporting both end-users and retailers:
End user support entails consumer contacts, offering assistance on a wide range of technical issues relating to use of the products, pre-sales advice and troubleshooting, along with some procedural assistance for after-sales logistics.