Now More than Ever-The Need for Continuous Improvement of Business Processes
The wheel of progress is turning slow right now. It will increase speed in time but now the country is taking a collective breath to understand what to do next.
Take this opportunity to prepare your organization for the eventual prosperity.
1. Be sure you have good indicators in place to measure the health of the organization. At a minimum, cover safety, quality, cost, and delivery with focus on the five areas of processes. (see SIPOC diagram below)
2. Management must meet frequently and without fail
3. Hold continuous improvement events.
4. Increase the frequency of internal audits.
Does it consistently meet the customer's requirements?
Stephen DeasOwner, Quality Minds, Inc. LLC-A Human Capital Development and Process Improvement Firm