RESOLUTION

To resolve this problem, disable the antivirus e-mail protection utility, and then manually add the POP server name in the E-mail Accounts dialog box in Outlook. To manually add the POP server setting, follow these steps:

1. Start Outlook.
2. On the Tools menu, click E-mail Accounts.
3. Click View or change existing e-mail accounts, and then click Next.
4. In the E-mail Accounts dialog box, click Add.
5. Click POP3, and then click Next.
6. Type the correct information for your POP3 mail server, and then click Next.
7. Click Finish.